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SEO for Small Business: What to Do Free, What to Pay For

We do not sell SEO retainers, so this page has no package to steer you toward. Both our essential website audit and our full Deep Scan are free (three free when you create a free account and one free each month after that, then £9.99 for another, or Pro at £14.99 a month for 15), and the honest position is that a small business should spend nothing at all until it knows what is actually wrong.

“Affordable SEO” is usually the wrong question. Most of what gets sold as SEO for small business is work you can do yourself for nothing — it costs attention, not money. The useful question is which jobs are which.

The free work, in the order that matters

This ordering is not arbitrary. Our audit weights findings by severity, and the pattern is consistent: the things that cost the most visibility are the things that stop you being reachable, not the things that make you better. Content cannot rescue a page a crawler cannot open.

1. Make sure nothing is blocking you. A robots.txt rule, a noindex tag left over from a redesign, a sitemap returning 404, or a homepage that only renders for real browsers. Any one of these can hide a whole site. Check it with the robots.txt and AI crawler checker and the sitemap validator — both free, both take a minute.

2. Fix your Google Business Profile. For a local business this is usually the single biggest source of enquiries, and AI assistants read it too. Complete every field, get the primary category right, publish opening hours. If Google has you marked as permanently closed, nothing else you do will matter — that is the one local check our audit rates critical.

3. Make your details agree with each other. The phone number and postcode on your Business Profile should appear on your website, ideally inside LocalBusiness structured data. Two records that disagree give Google — and an AI assistant — two different answers about you. Check yours with the schema checker.

4. Ask for reviews. Below roughly ten reviews your rating carries little weight against a competitor with more, and a profile whose newest review is over six months old reads like a business that stopped trading. Just ask, plainly. Do not offer incentives and do not screen for happy customers first — Google’s review policies prohibit both, and the profile at risk is yours.

5. Give each real service its own page. One page per thing you actually sell, saying plainly what it is, who it is for and what it costs or how pricing works. Check how each one will look in results with the SERP previewer.

6. Then, and only then, write more. Answer the questions customers actually ask before they buy. This is the slowest-returning work on the list, which is exactly why it should not be first.

Steps one to five cost nothing but a few evenings. We publish eleven free tools that cover most of them, and the free audit covers the rest without asking for an email.

What Google says you can safely ignore

A meaningful share of what gets sold to small businesses addresses things Google has publicly stated it does not use. Its own SEO Starter Guide says, in its own words:

Sold as important What Google actually says
Keywords meta tag “Google Search doesn’t use the keywords meta tag.”
Hitting a word count “The length of the content alone doesn’t matter for ranking purposes (there’s no magical word count target, minimum or maximum).”
Perfect heading hierarchy “From Google Search perspective, it doesn’t matter if you’re using them out of order.”
Keywords in your domain name “The keywords in the name of the domain (or URL path) alone have hardly any effect beyond appearing in breadcrumbs.”
Duplicate pages on your own site “If you have some content that’s accessible under multiple URLs, it’s fine; don’t fret about it. It’s inefficient, but it’s not something that will cause a manual action.”
E-E-A-T as a ranking factor “No, it’s not.”

None of this means these things are worthless — heading order genuinely helps screen-reader users, and tidy URLs are easier to live with. It means they are not ranking work, and should not appear as billable line items dressed up as ranking work.

If a proposal leads with a keyword-density report or a word-count target, you have learned something useful about the proposal.

Where small budgets actually get wasted

  • Buying articles before fixing access. New content on a site crawlers cannot read is money set on fire.
  • Location pages for towns with no demand. Twenty pages naming twenty villages is a pattern Google’s spam guidance treats as doorway abuse, not a local strategy.
  • Paying for reports instead of work. A monthly ranking chart is not a deliverable. A list of changed URLs is.
  • Keeping a retainer after the one-off work is done. Profile completion, technical fixes and NAP corrections are finite. Reviews and content are not. When the finite work finishes, the retainer should shrink or stop.
  • Chasing broad head terms. “Plumber” is not your market. “Emergency plumber [your town]” might be.

When paying starts to make sense

Spend money when the problem is one of these:

  • The cause is unclear. You have done the free work and it has not moved. Diagnosis is worth paying for.
  • The fix is genuinely technical. Server response problems, JavaScript rendering, a migration, structured data that will not validate. A few hours of someone competent beats months of guessing.
  • The work is genuinely ongoing. Reviews, content and local links need someone doing them every month. If you have nobody, that is a real retainer, honestly earned.

On price: the Ahrefs survey of 439 SEO providers found freelancers average $1,348 a month and the most common retainer of any kind is $501–$1,000 — well under the averages agencies quote. Hourly work most commonly runs $75–$100. For a defined technical fix, hourly or fixed-price is almost always better value than a monthly contract, and it lets you test someone before committing.

The checklist

  1. Run a free audit and write down the confirmed failures.
  2. Fix anything blocking crawlers first.
  3. Complete every Business Profile field; check the primary category.
  4. Make your phone number and postcode match across site and profile.
  5. Ask three recent customers for a review. Then keep asking.
  6. Give each service its own page with a specific title and description.
  7. Re-run the audit and compare. Only then decide whether to spend.

Where to go next

If you serve a defined area, local SEO covers the map-pack side in detail, including the review and listing thresholds we use. If you have decided to hire someone, what SEO services cost and how to choose a provider has the pricing data and the questions to ask. And if you are still trying to work out what is wrong, why your business does not appear on Google separates the three problems people describe in the same words.

Frequently asked questions

Can a small business do SEO without an agency?

Most of the highest-value work, yes. Completing your Google Business Profile, asking customers for reviews, making sure your phone number and postcode match everywhere, giving each service its own page, and checking nothing is blocking crawlers are all free and all within reach of a non-specialist. Paying makes sense when a problem is technical, unclear, or needs sustained effort you cannot give it.

How much should a small business spend on SEO?

Before anything: nothing, until you know what is wrong. The largest global survey of SEO providers found the most common retainer is $501 to $1,000 a month, with freelancers averaging around $1,348 and an hourly rate of roughly $75 to $100 being the most common. If you only need a specific technical fix, a few hours of a specialist's time is usually better value than a monthly contract.

What should a small business fix first?

Anything stopping you being found at all — a blocked crawler, a stray noindex tag, a broken sitemap, a Business Profile wrongly marked as closed. These are usually quick fixes and they outrank every other kind of work, because no amount of content helps a page nobody can reach.

Do I need to worry about word counts and keyword density?

No. Google states there is no magical word count target, that the keywords meta tag is unused, that heading order does not matter for ranking, and that keywords in a domain name have hardly any effect. A surprising amount of what small businesses are sold addresses things Google has publicly said it ignores.

Is duplicate content on my own site a penalty?

No. Google's own guidance says content reachable under multiple URLs is fine and will not cause a manual action — it is inefficient rather than punished. Copying other people's content is a different matter entirely.